Privacy Policy

At M Shay, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit
or make a purchase from our website

When you visit our site, we may collect the following types of information:
Personal Information
● Name
● Billing and shipping address
● Email address
● Phone number
● Payment information (processed securely by third-party providers)
Device Information
● Web browser type
● IP address
● Time zone
● Cookies and usage data
Order Information
● Products purchased
● Order history
● Customer support interactions

We use your information to:
● Process and fulfill orders
● Communicate with you about your purchases
● Provide customer support
● Improve our website and services
● Detect and prevent fraud
● Send promotional or marketing messages (only if you opt in)

We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
● Payment processors
● Shipping and logistics partners
● Ecommerce and analytics platforms
● Email and marketing service providers
These third parties are required to protect your information and use it only to provide their
services.

Our website uses cookies to enhance your browsing experience, analyze site traffic, and
improve functionality. You can choose to disable cookies through your browser settings, though
some features of the site may not function properly.

We take reasonable measures to protect your personal information. All transactions are
processed through secure, encrypted platforms, and sensitive payment data is handled by
trusted third-party providers.
However, no method of transmission over the internet is 100% secure, and we cannot
guarantee absolute security.

Depending on your location, you may have the right to:
● Access the personal information we hold about you
● Request correction or deletion of your data
● Opt out of marketing communications
To exercise these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy
practices or content of those websites.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal
requirements. Any updates will be posted on this page.

If you have any questions about this Privacy Policy or how your information is handled, please
contact us:
Email: sales@mshayltd.co.uk
Business Name: M Shay